Kenniscentrum
Questions and answers
The questions the service desk is asked most, answered one at a time.
- What happens to a burst pipe?
- What happens to a bicycle kept in the hall?
- What happens to a repair done by a neighbour?
- What happens to a garden shed?
- What happens to a laptop taken on holiday?
- Who pays for a burst pipe?
- Who pays for a bicycle kept in the hall?
- Who pays for a repair done by a neighbour?
- Who pays for a garden shed?
- Who pays for a laptop taken on holiday?
- How long do I keep the papers about a burst pipe?
- How long do I keep the papers about a bicycle kept in the hall?
- How long do I keep the papers about a repair done by a neighbour?
- How long do I keep the papers about a garden shed?
- How long do I keep the papers about a laptop taken on holiday?
- Do I have to report a burst pipe?
- Do I have to report a bicycle kept in the hall?
- Do I have to report a repair done by a neighbour?
- Do I have to report a garden shed?
- Do I have to report a laptop taken on holiday?
- What is the excess on a burst pipe?
- What is the excess on a bicycle kept in the hall?
- What is the excess on a repair done by a neighbour?
- What is the excess on a garden shed?
- What is the excess on a laptop taken on holiday?
- Can I add someone else to a burst pipe?
- Can I add someone else to a bicycle kept in the hall?
- Can I add someone else to a repair done by a neighbour?
- Can I add someone else to a garden shed?
- Can I add someone else to a laptop taken on holiday?
- When does the policy start for a burst pipe?
- When does the policy start for a bicycle kept in the hall?
- When does the policy start for a repair done by a neighbour?
- When does the policy start for a garden shed?
- When does the policy start for a laptop taken on holiday?
- How is the premium worked out for a burst pipe?
- How is the premium worked out for a bicycle kept in the hall?
- How is the premium worked out for a repair done by a neighbour?
- How is the premium worked out for a garden shed?
- How is the premium worked out for a laptop taken on holiday?
- What do I send in about a burst pipe?
- What do I send in about a bicycle kept in the hall?
- What do I send in about a repair done by a neighbour?
- What do I send in about a garden shed?
- What do I send in about a laptop taken on holiday?
- Does the policy still run after a burst pipe?
- Does the policy still run after a bicycle kept in the hall?
- Does the policy still run after a repair done by a neighbour?
- Does the policy still run after a garden shed?
- Does the policy still run after a laptop taken on holiday?
- How do I change a burst pipe?
- How do I change a bicycle kept in the hall?
- How do I change a repair done by a neighbour?
- How do I change a garden shed?
- How do I change a laptop taken on holiday?
- What counts as proof of a burst pipe?
- What counts as proof of a bicycle kept in the hall?
- What counts as proof of a repair done by a neighbour?
- What counts as proof of a garden shed?
- What counts as proof of a laptop taken on holiday?
- Where do I read the conditions about a burst pipe?
- Where do I read the conditions about a bicycle kept in the hall?
- Where do I read the conditions about a repair done by a neighbour?
- Where do I read the conditions about a garden shed?
- Where do I read the conditions about a laptop taken on holiday?
- How soon should I report a burst pipe?
- How soon should I report a bicycle kept in the hall?
- How soon should I report a repair done by a neighbour?
- How soon should I report a garden shed?
- How soon should I report a laptop taken on holiday?
- What happens at renewal to a burst pipe?
- What happens at renewal to a bicycle kept in the hall?
- What happens at renewal to a repair done by a neighbour?
- What happens at renewal to a garden shed?
- What happens at renewal to a laptop taken on holiday?
- Is there a waiting time for a burst pipe?
- Is there a waiting time for a bicycle kept in the hall?
- Is there a waiting time for a repair done by a neighbour?
- Is there a waiting time for a garden shed?
- Is there a waiting time for a laptop taken on holiday?