Kenniscentrum
News and press
Announcements, service notices and press releases.
- The service desk opens an extra evening line, May
- A new set of policy conditions takes effect, January
- The office moves to a new floor, March
- A storm week report is published, March
- The customer portal gets a plainer schedule view, October
- A repair network partner is added in the south, July
- The annual service report is published, May
- The premium indexation figure is set, October
- A pilot with a plumbing network starts, July
- The conditions document is rewritten in plainer language, March
- Winter advice goes out with the November statements, October
- The claims team takes on four handlers, May
- A second drying store opens near the port, July
- The glossary is added to the Kenniscentrum, January
- Statements move to a single yearly letter, October
- A flood exercise is held with the water board, March
- The Kenniscentrum passes a thousand visits a week, May
- An older policy series closes to new business, January
- The office closes between Christmas and the new year, October
- A new excess option is added to contents policies, July
- Repair invoices can be sent as photographs, March
- The complaints team publishes its yearly figures, May
- A weather warning service is added to the portal, October
- The travel section moves to a single document, January